Advertising takes a lot of heat from almost everybody these days -- as it always has. It has been
a natural target for generations who only see it as a superficial generator of desires for things we don't really need.
Passing and expressing personal judgments is something absolutely
everyone loves to do. It's easy to criticize ads you don't like. It's easy to complain about the number of ads you get. (I don't know anyone who would like to receive MORE ads). It's easy to complain
about the lack of relevance of many of the ads you see. We all certainly get our fair share of ads that don't speak to our individual needs, wants and wows. It's easy to complain about the
interruption or intrusion that ads may make in your media consumption, which can be pretty annoying.
It’s easy to complain about online advertising's faux relevance when you have
the same e-commerce ads following you around the Web for weeks on end, from site to site. It's easy to blame advertising for almost everything from materialism to obesity, from fickleness or substance
abuse to apathy or meandering values. It is easy to blame advertising for waste in the world, from product packaging to purchases of "unneeded" products, or for inviting people to drive gas-guzzling
cars.
The quickness with which folks complain about advertising, and the veracity of their charges, certainly has an impact on many of us in the industry. It does me. However, criticism
of advertising is one of the reasons that I am proudest to work in the industry.
Advertising is what enables free expression. The greatest platforms in the world, for the free expression
and debate of opinions, are largely or significantly funded by advertising.
Advertising is a key catalyst in our economies. The vast majority of the world's most robust economies are
largely or significantly catalyzed by advertising and related commercial communication. You can't have massively high distribution, low-friction consumer economies without readily available commercial
information about consumer goods and services.
Advertising is a valuable part of our culture, conversations and societies. You don't need to look any further than social media to know
that brands, products and their advertisements are an enormous -- and at times, integral -- part of people's conversations and identity, both individually and collectively.
Fundamentally, advertising matters, and our lives are much better for it. Of course, we can certainly make it better. When my nine-year-old wants to understand if there is nobility in my
profession, I tell her first about how we help pay the bills for free speech, a free press and lots of great stuff to buy. Then, when she challenges me on the many parts of advertising she doesn't
like, I tell her I'm working hard to create a future with fewer, more relevant ads.
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What do you tell your kids?
Thanks for the shout out Dave. We and our friends at American Express are very proud of the Pay With Points taxi program. I think it shows the power of advertising (and media) to educate consumers in a contextually relevant, "mobile" environment. It's not just "try this" - it's "try this right here and now."
It's their choice whether they want to do this or not. I like your comment about more relevant ads and the contextual applications today.
The unfortunate thing to me and I have heard this from a respected colleague is the ad business that I grew up in is "broken." The internet has taken control to the point that the "craft" of the business is waning.
Based on that for me it's hard to be thankful because it can be frivolous disruption and its value has become more contextual.
The concept that there is a means of communication which informs and educates the public about things available to them is inherently a good thing, a win-win-win-win kind of thing. But there are cracks in the formula when the "Unscrupables" move in. Cigarettes are good for you and they will calm your nerves. Take these pills until they kill you. If you live in a certain zip code you will never know there is a good deal on a trip to ____ or the availability of a show, but there is plenty of junk food down the block. Misconceptions passed as truth and truth condemned. Advertising is power.
If my kids ask, I'll send them to see you Dave.