As convenience stores continue to expand their meal and snack offerings, more consumers are using c-stores and quick-serve restaurants interchangeably, according to findings in a new report on convenience store shopper insights from foodservice consultancy Technomic.
More than one-quarter (27%) of consumers surveyed about their most recent convenience-store foodservice purchase indicated that if they had not bought their meal from the convenience store, they would have purchased it from a fast-food restaurant.
A nearly identical percentage said they would have purchased the food from another c store.
"Convenience stores are increasingly falling into the same consideration set as fast-food restaurants," says Technomic Director Tim Powell. "This really speaks to the enhanced foodservice offerings in convenience stores, as well as to evolving consumer behaviors.”
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In Technomic’s recent survey of more than 3,700 consumers who visit convenience stores, 82% said they purchase prepared foods from these stores at least once a month, and 52% said they do so at least once a week.
In addition, one in four consumers (again, 27%) said they purchased an afternoon snack during their most recent visit to a convenience store, and 19% reported purchasing lunch. Nearly one-quarter (23%) also indicated that they bought a beverage.
Nearly one-third (31%) of c-store foodservice consumers said that seeing an item, which triggered a craving, was the primary purchase motivator.