Commentary

OTT Subscriber Benchmarks May Not Be Enough

Recent OTT news has showed two big benchmarks performances: Both Hulu with Live TV and ESPN+ have each hit the 1 million subscriber mark.

Is this a big deal -- or just a blip on the long road ahead?

For investors, a key measure is the break even point for these OTT services. Lots goes into these financial formulas -- carriage fees, programming costs and marketing plans.

Then there is data from Hulu OTT competitors: Sling TV at 2.34 million subscribers; DirecTVNow, 1.80 million. Other types of OTT platforms are doing well, such as single-network service (on-demand programming, live-streaming access to local TV stations) at CBS All Access -- with 2.5 million subscribers.

Still, all these numbers seem tiny by comparison.

Established traditional cable TV networks still hover around 80 million to 85 million subscribers -- even with regular annual declines anywhere from 1% to 3% per year.  This is why new digital OTT platforms of all types -- including single live TV networks, on-demand TV programming and bigger digital app groups of live, linear networks -- are seeking more stable consumer transitions.

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By some measure, all major OTT platforms amount to 170 million U.S. subscriptions in total. That includes just under 60 million in the U.S. for Netflix. Overall, there is a lot of competition.

When looking at the entire U.S. TV household universe -- 119.9 million from Nielsen’s 2018-2019 TV Universe estimate -- that would amount to 1.4 subscriptions per household.

Now legacy TV brands may have a slight advantage. They can look at the whole picture -- traditional live, linear network, digital platform and mobile (on-demand and linear), and perhaps others to come. A new OTT service can be a lost-leader -- for a bit of time.

Break-even goals? We can only guess the timetable for this. But some are quicker than others. When it comes to failure, consider: NBCUniversal’s SeeSo (20 months) and FullScreen (also 20 months).

Some OTT platforms also do not account for consumers’ cycling in-and-out of OTT platforms -- a so-called “churn” rate. Others want to be Netflix or Amazon. But to be honest, how many “mass-market”  OTT can you have? In the old days, you might call them “broadcasters.”

If all this doesn’t scare new OTT platforms, there is this 2013 "long-term view" from Netflix: “If you think of your own behavior any evening or weekend in the last month when you did not watch Netflix, you will understand how broad and vigorous our competition is.”

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