In 2023, organizations engaging with the LGBTQ community faced unprecedented challenges. Target removed some Pride merchandise due to extremist backlash during Pride Month, and Bud Light famously
botched its partnership with transgender influencer Dylan Mulvaney. This made it tougher for LGBTQ influencers to secure content deals, reducing visibility for LGBTQ equality.
Year-round
allyship is essential, as true support should extend beyond Pride Month, according to DEI experts. Only discussing LGBTQ issues in June can alienate employees and consumers. October, LGBTQ History
Month, and Oct. 11, National Coming Out Day, offer additional opportunities for meaningful engagement.
More than one in four LGBTQ employees are not “broadly out” at work,
according to McKinsey. In June, Glassdoor revealed that 45% of LGBTQ employees think being “out” hurts their careers.
Fostering an inclusive workplace allows employees to come out
as LGBTQ, benefiting both individuals and companies. Studies published in the Harvard Business Review show that coming out boosts job satisfaction, employee retention, and emotional support.
LGBTQ-friendly policies also correlate with higher profitability and stock valuations.
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Consumers appreciate companies that create safe spaces for coming out. An Edelman and GLAAD study
highlighted that young shoppers see pro-LGBTQ businesses as more “relevant” and “relatable.”
Here are 10 ways to support employees in coming out and publicly
communicate support for National Coming Out Day:
- Elevate it with the same enthusiasm as Pride Month through internal and external communication channels, including employee
forums and social media.
- Avoid content that only says, “Happy National Coming Out Day.” Social posts and news releases should show tangible actions supporting LGBTQ employees and
the community.
- Learn from Bud Light’s mistakes. Never turn your back on LGBTQ influencers post-collaboration.
- Disseminate relevant resources. Free biographies from
LGBTHistoryMonth.com broaden awareness about LGBTQ History. The SHRM’s Coming Out at Work guide is a tool to support employees with coming out.
- Ensure LGBTQ Employee Resource Groups
(ERGs) receive adequate funding and support to organize National Coming Out Day activities.
- Read about the experiences of coming out at work to understand that LGBTQ staff don’t just
come out once. They come out every time they meet a new client or colleague.
- Train staff to respond appropriately when a colleague comes out. Don’t say, “I already
knew.” Instead, start by asking for their pronouns.
- Survey employees. Learn whether they feel supported enough to be out at work.
- Continually foster a psychologically safe
company culture that prioritizes year-round allyship through updated policies, resources, and calendars reflecting many LGBTQ observances. Everything should point to how employees can feel safe to
come out on National Coming Out Day and any day of the year.
- Address the lavender ceiling by promoting LGBTQ staff into leadership roles and advocating for fair pay. LGBTQ people comprise
less than 0.7% of Fortune 500 Board seats. Transgender employees make a fraction of the salaries of their cisgender colleagues.
Helpful references on LBGTQ issues in the workplace:
- Quartz, June 1, 2023: Nearly half of LGBTQ employees in the US think being “out” at work is a
bad career move
- SHRM, November 29, 2022: Coming Out at Work
- NBC News, December 13, 2022: Workers and consumers say they're
likely to favor pro-LGBTQ businesses, study finds
- Recruiter: Ten Acts to
Support Your Employees When They Come Out
- Good Housekeeping, June 29, 2023: Coming Out
Is a Journey: 20 LGBTQ+ People Share Their Stories
- Harvard Business Review, October 19, 2018: 7 Myths About Coming Out at Work
- Harvard Business Review, December 1, 2022: A Guide to Building Psychological Safety on Your
Team
- Out & Equal, July 29, 2023: Eliminating the “Lavender Ceiling” Once and
For All!
- LGBTQ+ Corporate Directors, April 18, 2023: Association Of LGBTQ+ Corporate Directors, 2023 LGBTQ+ Board Monitor
- The 19th,
June 15, 2023: Paid less for being trans, a woman and a trans woman