Email remains a preferred channel, but it falls behind SMS when it comes to CX messaging, Zendesk reports. Read the whole story
The new tool is an extension of AWeber's email marketing software for small businesses, the firm says. Read the whole story
Episerver acquired Optimizely last year, and will now assume use of that name. Read the whole story
The company will "double down" on growing its sales enablement tool. Read the whole story
"If a business is built on misleading users, on data exploitation, on choices that are no choices at all, then it does not deserve … Read the whole story