Shoppers will reply to a text more quickly than they do to an email, SimpleTexting reports. Read the whole story
Clients can use the tools to deliver tailored experience in a trustworthy way, Deloitte Digital and Salesforce say. Read the whole story
The new solution applies generative AI to email and call summaries. Read the whole story
Twilio, which invested in Frame AI last year, is using the platform within Twilio Flex. Read the whole story
Google says the research is inaccurate. The report says some advertisers have asked for refunds. Read the whole story
Many consumers in the U.S. and Canada want easily accessible information about environmental sustainability from brands. Read the whole story
AI company OpenAI was hit with two new lawsuits this week, both dealing with the way developers harness online material to train technology such … Read the whole story