Of course it's not the platforms' fault. Nothing ever is -- nothing that could cause accountability, financial culpability, or regulation. And yet...

What was built originally as brand-building channel is quickly evolving into one of the most important performance channels available to marketers.

My formula for success: Positivity + Proactivity = Productivity.

I was surprised to see financial markets seemed to ignore what was happening in Washington last Wednesday, racking up a 1% gain.

When Twitter and others decided to ban Trump and his followers from posting on their platforms, they crossed the line and became publishers.

Should I wish for social media to go away and never come back? As tempting as that may sound, I don't think so.

Honestly conceived and professionally executed research is vastly more right than wrong, but nothing is perfect.

Consumer behavior is notoriously hard to change, but once changed, it tends to maintain itself until a disruption shakes it up again.

Is the world a vast, soul sucking, rotten-cabbage-reeking dumpster fire? Or is it just the lens we're looking through?

Think about the complex challenges those working for the rebirth of cities will have to tackle.