B2B companies often mistakenly base their forecasts on the open rate they're getting. Big mistake.

FDA writes letter to QOL Medical over alleged misleading statements.

Fox reports it received a "quishing" email from a suspected scammer.

Consumers and marketers are at different stages of AI adoption, Validity reports.

Only 32% have integrated loyalty data with internal data sources, Zeta Global and Forrester report.

Users can send emails from their Gmail address directly inside Proton Mail, the company says.

KnowBe4 combines data protection with AI-powered checks on the recipient.

Paul Graham says he stops reading when he detects that an email was written by AI.

Intuit is reducing its investment in Mailchimp, the proud email brand.

Courts will waste time and money trying to determine the "damage" caused by getting an annoying email.