
Macy's latest results are the strongest evidence in some time that a
department store can still win — if it's willing to make hard choices. The company posted a 3% gain in comparable sales, its best first quarter in four years, with gains across all nameplates.
It also raised its full-year outlook.
The numbers get better the deeper you look. At Bloomingdale's, comparable sales jumped 10.2%, delivering record
first-quarter sales, while revenues advanced 6.4% at Blue Mercury. And at Macy's 200 "Reimagine" stores — where the retailer has invested in remodeling, merchandising changes and elevated
service — sales gained 2.4%, outpacing the 1.6% gain for the broader Macy's fleet. Overall revenues rose 1.8% to $4.7 billion, and adjusted net income climbed to $35 million from $31 million a
year ago.
"After three years of negative results, Macy's has achieved four consecutive quarters of positive same-store sales," wrote David Swartz, analyst at
Morningstar. "These results provide confidence in CEO Tony Spring's strategy to operate more efficiently, invest in Macy's stores, and grow luxury."
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CEO Tony
Spring himself is characteristically bullish. "Customers are responding — driving comparable sales growth at Macy's and another standout quarter at Bloomingdale's," he said in the release.
Kohl's tells a different story.
First-quarter net sales fell 1.7% to $3 billion, with comparable sales down 1.1%. Net loss was $14 million, marginally
better than $15 million in the same period last year. The Menomonee Falls, Wisconsin-based company called the results its best comparable sales performance in over four years — cold comfort,
given that its first-quarter sales have shrunk more than 27% since 2019.
The broader context makes it worse. Most retailers had a pretty good quarter, buoyed
by tax refunds. And Kohl's own core customers, according to GlobalData, spent about 3.4% more on discretionary retail than they did a year ago — just not at Kohl's.
"Kohl's is still unable to stem the bleeding," wrote Neil Saunders, managing director of GlobalData. "Even if the dips are a little softer, they still present a
picture of a retailer firmly on the back foot."